Logistics & Policies

Shipping & Returns

We ensure your architectural hardware arrives safely. Our policies cover insured dispatch, standard delivery timelines, and a clear 14-day return process for peace of mind.

Our Policies

Dispatch & Returns

Every Ratanm order is dispatched with meticulous care in protective packaging, safeguarding precision finishes during transit. All shipments are fully insured against loss or damage, ensuring your investment is secure. Standard delivery typically takes 3-7 business days across major Indian cities.

Should you need to return an item, Ratanm offers a 14-day window from delivery. Items must be unused, uninstalled, and in original packaging for eligibility. For damage claims or return processing, please reach out to our support team promptly.